DARKFIELD

FREQUENTLY ASKED QUESTIONS

Explore the FAQs below for more information about the DARKFIELD experiences.

If you have a different question, click the web chat icon in the bottom right corner of our website.
We aim to respond within 24 hours

URGENT?
If you are on your way to an event and feel it's urgent, please speak with a team member when you arrive on site, we are unable to assist with last minute changes to bookings.

WHAT IS DARKFIELD ?

DARKFIELD is a collection of multi-sensory audio experiences that challenge the senses, exploring the depths of human psychology and perception. Each DARKFIELD experience takes place inside a custom-built shipping container and uses binaural audio, sensory deprivation and sensory effects to place the audience at the center of a narrative completely at odds with the space it occupies.
HOW LONG IS EACH DARKFIELD EXPERIENCE ?

Run times vary depending on the container you choose: SÉANCE: Allow 25 minutes FLIGHT: Allow 30 minutes COMA: Allow 30 minutes
CAN I LEAVE ONCE AN EXPERIENCE HAS BEGUN ?

We kindly ask that patrons do not leave during the performance, as it is unsafe to move in the dark and can disrupt the performance for others. In the case of emergency, we will safely guide patrons to the exit.
WHERE ARE THE DARKFIELD CONTAINERS

The DARKFIELD containers are located at Arts centre Melbourne 100 St Kilda Rd, Melbourne VIC 3004
HOW DO I BUY TICKETS ?

Head to our tickets page For DARKFIELD Melbourne and Brisbane https://www.darkfield.com.au/tickets
WILL DARKFIELD EXPERIENCES BE VISITING OTHER CITIES IN AUSTRALIA ?

Subscribe to our mailing list to be the first to hear about future DARKFIELD seasons in Australia
I AM RUNNIG LATE, WHAT DO I DO ?

Try to get there as quickly as you can and speak with our team on the door. They will fit you in the following session if they have spare seats. There's no guarantee, but there's often space. (Please note that your tickets were valid for you session only, you are not entitled to a refund or exchange)
CAN I TAKE PICTURES OR RECORD THE EXPERIENCE ?

Photos and videos are encouraged while entering the experiences. Devices will need to be switched off before the show begins.
IS THERE AN AGE LIMIT ?

DARKFIELD is not suitable for those who are under the age of 13. Individuals aged 13 – 15 must be accompanied by a responsible guardian. A responsible guardian can be a parent, family friend, teacher, older sibling, etc., who is over the age of 18 and is able to be mindful of the safety and wellbeing of the younger patron they are bringing with them. The performance has dark themes, can be confronting or scary for some patrons, and is set in complete darkness. For health and safety reasons we aren’t able to permit children, no matter how brave they are.
CAN PREGNANT PEOPLE ATTEND DARKFIELD ?

You will experience a jolting chair movement in FLIGHT and SÉANCE. This experience may not be suitable for expectant mothers.
WHAT HAPPENS IF I GET COVID ?

You can request to exchange your tickets for a later date, provided that; 1. Requests are made 6 hours or more prior to the event, and; 2. Proof is provided of positive COVID test or isolation direction. If you are using a RAT test, please write your name and the date on a piece of paper and take a photo next to the test.
DO YOU ENFORCE THE AGE RESTRICTIONS AND OTHER WARNINGS ?

Yes, the warnings are in place for health and safety reasons. If you purchase a ticket and disregard the warnings, you will not be entitled to a refund.
I HAVE A QUESTION

First check the event information and FAQs: https://www.darkfield.com.au/brisbane-event-information